WHSmith, the global travel retailer, have undertaken a refurbishment of their concourse unit at Marylebone Station, which serves Chiltern customers, local residents and visitors to the station.

WHSmith have been a resident tenant at Marylebone station for many years and customer have come to rely on the travel essentials retailer.  The unit is a large space and customers can buy a wide range of products for their journey, including books, news and magazines, digital accessories and food and chilled drinks. Following the store’s refresh, a selection of hot beverages can be purchased from the newly installed Costa Express machine, and the store has increased the number of self-service checkouts providing additional convenience for customers.  The refresh has delivered an enhancement to the customer’s experience, increasing the speed of service, a lighter and cleaner environment, a wider product range and clearer sightlines to aid purchases.

Bruce McCullen, Senior Business Development Manager at WHSmith said of the refurbishment, “Making our customers' journeys easier is our passion, and this store refit really has made a real difference to our offer. We’re able to provide the best in convenience retail with a one-stop shop solution for passengers on their journey through the station. We’ve received great feedback from customers on the new store environment and expanded product range, and we look forward to welcoming more customers over the coming months. ” 

For further information on WHSmith https://www.WHSmith.co.uk