Canary Wharf

Design and development of retail and operations of the new Crossrail Isle of Dogs station


To meet future office expansion plans for Canary Wharf by ensuring transport demands of office occupiers can be met.

To exploit retail development opportunities in a cost effective way.

To control the design and operation of the new XR Isle of Dogs station.



To determine the business case to support the conceptual plans to add 4 tiers of catering and retail to the Crossrail station.

This will entail an understanding of the profiles, behaviours, psyche and spending patterns of the travelling public, with the market enhanced by the potential to capture value from surrounding occupiers, local residents and visitors.

Indicative uses, relative sizes and values need to be determined and any impact these may have on floor design and servicing requirements.

The interface between the station and any retail decks needs to be considered, such as the extent to which train and travel information, ticket machines etc. should be integrated within the facility.


Business planning and business case preparation.

Financial modelling and scenario building. Commercialisation design and optioneering.

Presentation preparation and delivery Research and benchmarking.

Estate management law and principles Station operating processes and safety/security guidelines



A comprehensive proposal for holistic commercialisation with plans for the decks above the concourse to level 5.

Commentary on pedestrian access and egress points, passengers hierarchy of needs, dwell times, permeability of the station, and the creation of flows to optimise retail values.

Values for the schemes with revenues identified by source and any phasing for contribution to the scheme business case.

Comments on the trends of the London transport hub market generally.